Company
NAVER Financial
Year
2025

Npay: Stock – PC Renewal

Role
PM (from project proposal through the December 2025 beta): partner selection, user research, concept, issue management, cross-team coordination
Outcome

Visitors held steady after official launch (-2%)

Time per stock detail page +61%

PV per visit -43% from consolidating pages

A full redesign of PC Securities, a stock information site that has represented Korea for over 20 years. Its structure had remained largely unchanged since around 2008, reaching its limits both in what information it could offer and technically.

The need for a service overhaul had been raised repeatedly, but it kept getting deprioritized due to resource constraints and competing priorities. A leadership decision finally set the project in motion in 2025. Given the service's complexity and internal resource constraints, the project was run together with an outside design/development consortium.

The project followed the process outlined below.

A roughly ten-month timeline from kickoff: research and structure first, overlapping design and development, and a beta at M+8

Key Findings from the Situation Analysis

User research and situation analysis surfaced a few key insights: the need to move beyond a domestic-stock-centric focus — something the team itself had felt was lacking — along with the need to overhaul the aging structure and improve trust in the community.

Four takeaways: broaden beyond domestic stocks, provide real-time and trustworthy data, strengthen the community, and fix the aging structure

Restructuring the IA

While redesigning the IA, we created a dedicated “Market” section to cover a wider range of financial products and information, including overseas markets and crypto assets. We also brought the community — one of Naver Pay Securities' core strengths — to the forefront, with the goal of making it a service people return to often.

The new IA with five sections, Home, Market, Community, News & Research and My, built around market and community exploration

Final Design

The design prioritized clear communication of information while keeping things simple. To support quick, frequent access to watchlisted and held stocks, we made extensive use of the side-panel pattern common in desktop securities services.

The new desktop home: global indices, an AI briefing with news, and global real-time rankings, with the side panel rail at the right edge
The Market screen: pick Korea, US or Global, then browse index cards and a stock table sorted by conditions like trading volume
The Discussion screen, gathering talk about my holdings and watchlist into cards above today's fastest-rising discussions
The News & Research screen: one lead story, photo headlines, and a column of breaking news on the right
The watchlist under My, switching between groups to compare price, change and volume in a table
A stock detail screen with a quote summary on the left, a chart with order book and trades on the right, and tabs for discussion and reports
The home with the side panel open, keeping the watchlist at hand on the right from any screen

Outcomes

The beta opened in December 2025 and, after a period of stabilization, the service officially launched in September 2026.
After the official launch, visitors held steady (-2%) and time per stock detail page rose 61%. As scattered pages were consolidated, PV per visit fell 43%.

Next project

Npay: Stock - Mobile HomeNAVER Financial · 2024

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